Terms and Conditions
Welcome to iSleep Physicians. By using our website, mobile application, or services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before using our services.
1. Acceptance of Terms
By accessing and using iSleep Physicians’ services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of our services immediately.
2. Services Provided
iSleep Physicians offers telemedicine consultations, in-person medical services, and sleep study evaluations. Our services are intended for patients seeking medical advice and treatment related to sleep disorders.
3. Eligibility
To use our services, you must:
- Be at least 18 years old or have legal parental/guardian consent.
- Provide accurate and truthful information when scheduling appointments or registering for services.
- Comply with all applicable laws and regulations regarding telemedicine and in-person medical care.
4. Medical Disclaimer
- Our telemedicine services do not replace emergency medical care. If you are experiencing a medical emergency, call 911 immediately.
- Medical advice provided via telemedicine consultations is based on the information you provide. It is your responsibility to disclose all relevant medical history and symptoms accurately.
- Treatment recommendations are made based on standard medical practices and do not guarantee specific outcomes.
5. Patient Responsibilities
By using our services, you agree to:
- Provide complete and accurate medical and personal information.
- Follow medical advice and prescribed treatment plans.
- Respect appointment schedules and notify us in advance if you need to cancel or reschedule.
- Maintain the confidentiality of your account credentials.
6. Privacy and Data Protection
Your personal health information is handled in accordance with our Privacy Policy and complies with HIPAA regulations. We implement strict security measures to protect your data, including:
- End-to-end encryption of all patient communications.
- Secure storage of medical records within our proprietary EMR system.
- Role-based access controls ensuring that only authorized personnel have access to patient data.
7. Payments and Billing
- Fees for telemedicine and in-person services will be communicated before booking.
- Payments may be processed through credit card, insurance, or other accepted payment methods.
- Failure to pay for services may result in suspension of access to non-emergency consultations.
8. Cancellations and Refunds
- Appointments must be canceled at least 24 hours in advance to avoid cancellation fees.
- Refunds are provided only in cases where services were not rendered due to provider unavailability or system errors.
9. Intellectual Property
All content, trademarks, logos, and proprietary information provided on our website, mobile application, and telemedicine platform remain the property of iSleep Physicians. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Third-Party Services
We do not use third-party EMR or CRM platforms for patient data storage. All patient records and telemedicine consultations are managed through our internal HIPAA-compliant systems to ensure maximum security and privacy.
11. Limitation of Liability
To the fullest extent permitted by law, iSleep Physicians shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. We do not guarantee specific health outcomes and are not responsible for delays or disruptions caused by technical issues.
12. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of any revised terms.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at: info@isleepmd.com
